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Below you'll find our FAQs. Hopefully this will give you all the info you might want to know, but if not you can always contact us

Where do I get on the boat?


Benson Marina Slipway A4074 Benson OX10 6SJ.



How much does it cost?


All trips are free of charge as WABC is a charity but if you would like to make a donation after you have enjoyed the trip it would be most welcome. 


How many people can come onboard?


Maximum numbers are 6 – dependent on the weight of passengers and any wheelchairs.  


Can I bring my dog?


Well behaved Assistance dogs are very welcome. 


Are there toilet facilities nearby (disabled)?


Benson Marina Café has toilet facilities including disabled. 


Do you cancel due to weather conditions - how?


The skipper will contact you the day of the trip if for some reason we need to cancel (usually extreme water or weather conditions).


Is there parking (disabled) nearby - cost?


Disabled parking is available at the marina or road parking locally St. Helens Avenue, Benson – 5 mins walk away.


Can I use my wheelchair - manual/electric/scooter etc?


Electric or manual wheelchairs are most definitely welcome on-board, please let us know the weight. Sadly we cannot accommodate mobility scooters.  


Is there shade on-board/rain cover?


There is a cover on the boat which gives shade and would keep off a light shower .


How long is the trip?


As long as you want to be out on the water up to 2 hours – you can chat to crew and turn back at any stage of the trip. 


Is there help to get on-board?


We have 2 crew aboard and a shoreside crew member who can help you get on-board safely. 


What do I need to bring with me?


Anything you might need while on board – snack, water, hat, sun cream, waterproof, camera, medication, etc.   


Do we have to wear lifejackets?


Lifejackets are mandatory for everyone on board including dogs, we supply these and help you fit the life jacket correctly. 

What are the terms & conditions of use at WABC?

These can be found here and on our Contact Us page. 

What is your cancellation policy on bookings?


Voyages may be cancelled giving as much notice as possible, a minimum of 48 hours. Voyages may be cancelled by WABC for reasons of non-availability of crew, adverse weather, river conditions, or other, whilst giving as much notice of the cancellation as possible to you and our crews.

How can I unsubscribe from communications with you?

You can do this by sending a message to our Data Controller,


Do you have sufficient Safety Policies in place?

Yes, you can request to see any of our policies below:

Child & Vulnerable Adult Protection Policy

Complaints, Compliments, & Feedback Policy

Data Access, Archive, and Removal Policy

Data Protection Policy

Disciplinary Procedure

Environmental Policy

Equality, Diversity and Inclusion Policy

Health and Safety Policy

Privacy Policy

Risk Management Policy

Risk Register

Terms & Conditions

Volunteering Policy

Frequently Asked Questions

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